playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 4649344227
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows for easy login without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal to appear. If you continue to experience problems, try clicking on "send OTP" again and wait for the time limit to pass. If you still don't receive OTP, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth transfer. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can easily log in and start playing. This should fix any problems and get you back up and running.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means users can withdraw the earnings from their gaming activities, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick processing time, typically ranging from 30 minutes to 3 hours. However, payment delays can occur, potentially extending the wait to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the funds earned from playing games with the bonus, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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